motorhome rental

Pure RV Rental USA Rental Terms for travel between 01-Apr-2010 and 31-Mar-2011

Important information about your rental

Please note that Canadian residents are not permitted to rent a motorhome in the US to travel in Canada. The same applies to Mexican residents renting in the US and wanting to travel in Mexico.

On arrival you will be required to sign a rental agreement with the operators of Pure RV Rental USA. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Pure RV Rental USA.

- The Supplier means the operator of Pure RV Rental USA
- The Client is also referred to as the hirer (s), renter(s) , the customer.

Cancellation Fees
Upon confirmation that your selected vehicle is available a non refundable booking deposit will be taken from your nominated credit card. In addition to this the following cancellation fees apply:
If the booking is canceled:
up to 45 days prior to pick up date    10% of total rental days charges plus one-way fee if applicable
44 to 32 days prior to pick up date    30% of total rental days charges plus one-way fee if applicable
31 to 18 days prior to pick up date    50% of total rental days charges plus one-way fee if applicable
17 to 4 days prior to pick up date          75% of total rental days charges plus full one-way fee if applicable
3 days or less prior to pick up date        100% of total rental days charges plus full one-way fee if applicable

Customers who fail to arrive on pick up day or decline vehicle at pick up for whatever reason are considered as a departure day cancellation (no-show) and will be charged 100% of the rental days

Modifications
Any modification of reservations is subject to a USD 25.00 handling fee.

One-way charges for confirmed on-way bookings
For one-way rental cancellations the full one-way drop-off charge plus taxes will be added to the regular cancellation charges (does not apply in winter season).

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

Payment
A booking confirmation deposit will be taken from your nominated credit card at time of booking confirmation.  This percentage of the total fees will vary depending on the number of days your booking is placed before travel commencement

The balance payment due will be deducted from your nominated credit card 37 days prior to the commencement of your rental. Please ensure there are sufficient funds available on your card as you place your booking.  However, if  you are booking within 37 days or Travel the entire cost of the rental will be transacted from your nominated credit card at time of booking confirmation

Some charges may be payable directly to your rental station upon arrival, these will be itemised as such in your breakdown of pricing if and where applicable.

Office Hours and Holidays
09.00 – 17.00 hrs / Mondays through Fridays
09.00 – 12.00 hrs / Saturdays

U.S. Holidays (Rental depots are closed or offer limited opening hours): May 31, 2010 / September 6, 2010 / November 25, 2010 / December 24, 2010 (open 09.00 – 12.00 hrs) / December 25, 2010 / December 31, 2009 (open 09.00 – 12.00hrs), January 1, 2011

Please note: you must pick up and drop off your vehicle during the prescribed pick up and drop off times regardless of the Supplier's full office hours.

Pick-up and Drop-off information
Transfer Information
Transfer times listed are approximate due to traffic, border and weather conditions. The Supplier is not responsible for refunds due to any of these conditions.

Transfer to Location
- Overseas customers must overnight before picking-up their rental unit.
- Customers must be ready for pick-up at 07.00 hrs at the designated transfer hotels at specified customer waiting areas.
- Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels.
- Customers are requested to report at the time of booking or not later than three working days before pick-up date in which designated transfer hotel customer is staying overnight and how many people are in customer's party.
- For transfers in Buffalo – Toronto (BUF) and Burlington – Vancouver (YVR), we require the transfer information at time of booking or no later then 2 weeks prior to the customers departure.
- Transfers are only provided from the designated hotels and airports if we have been informed of the transfer within the indicated time frame. Customers must be ready at the stated time and customer waiting area, otherwise no pick-up transfer will be provided.

Vehicle Pick-up
- Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. Exception are valid for San Francisco (Downtown), Orlando(Orlando area), Buffalo – Toronto (BUF) and Burlington – Vancouver (YVR), where pick-up is provided in the afternoon (Monday - Saturday).
- For early vehicle pickups without hotel transfer from one of the designated hotels (i.e. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform the Supplier accordingly no later than three working days prior to vehicle pick-up.
- Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs (Monday to Friday only).
- No hotel transfers are provided for afternoon vehicle pick-ups.
Exception are valid for San Francisco (Downtown), Orlando (Orlando area), Buffalo – Toronto (BUF) and Burlington – Vancouver (YVR) (Monday to Saturday)
- Pick-up Buffalo – Toronto and Burlington – Vancouver transfers:
Vehicle pick-up hours are between 13:00 and 15:00 hours.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.
- No refund is made in the event of late vehicle pick-up.

Vehicle Drop-off and Airport Transfer
- Vehicle drop-off hours are from 09.00 to 10.30 hrs.
- Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only only: Boston, Chicago, Denver, Fort Lauderdale, Fort Meyers, Las Vegas, Los Angeles, New York (no transfers to JFK and LGA), Orlando, Portland, San Francisco, Seattle. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.
- Drop-off Buffalo - Toronto and Burlington - Vancouver transfers:
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 - 4 hours. $80 per rental transfer charge plus local sales tax apply and are payable at drop off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.
- Late Vehicle drop-off
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Public Liability Insurance (included in daily rental rates)
The Supplier maintains liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract) and/or the company as a result of the operation or use of their rental vehicles. The policy protects the company for USD 5 million and the renter for statutory limits. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

SLI Supplemental Liability Insurance (included in daily rental rates)
The Supplier maintains supplemental liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract). The policy increases statutory limits to USD 1 million for the renter. This supplemental liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Customer Responsibility with Collision Damage Waiver (CDW) (included in daily rental rates)
In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer’s responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is
responsible for all loss or damage.

All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With CDW, the customer’s responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD 2,500.00 per occurrence, with the following exceptions:

Exceptions for which there is no reduction in customer’s responsibility for damages:
I) caused as a result of use without The Supplier’s expressed permission or consent
II) damage caused by striking overhead objects
III) damage caused by freezing or overheating vehicle systems
IV) all damage caused during any use of off public roads (including at camp grounds, parking lots, service stations, etc)
V) undercarriage damage, including tires and wheels
VI) damage caused from backing up vehicle
VII) all glass damage

Customer Responsibility with VIP = Vacation Interruption Protection (Included in daily rental rates)

* With VIP, the customer's responsibility for accidental damage is further reduced to USD 1,000.00. In case of theft and vandalism to the vehicle, the deductible is USD 1,000.00.

* VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control are not considered to be mechanical breakdowns. Incurred expenses of USD 30.00 per person per day for lodging and USD 30.00 per group per day for other transportation is provided. A limit of USD 3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.

VIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract.

Deposit for all rentals is USD 1,000.00 (will strictly be enforced, authorized / not charged)

Convenience Kit
Standard Kit (included in Preparation Fee)
Water Hose, Road Atlas, Flash-Light & Batteries, Sewer Hose, Screwdriver (upon request), First Aid Kit, Operator's Manual, Fire Extinguisher, Campground Guide, 110v Adapter
60 day President’s Club/Good Sam Club Membership, including Campground Discount Card for more then 1700 campgrounds in the US

Convenience Kit
PER VEHICLE:
Set of Pots, Cutting Board, Dish Cloth, Frying Pan, Kitchen tissue, Waste Basket/Bucket, BBQ Grill, Serving Spoons, Clothes Hangers, Mixing Bowl, Scotch bright, 2 Tea/Kitchen Towels, Coffee Pot , Can/Bottle Opener, Mixing Utensils, Carving Knife, Dust Pan & Broom, Cork Screw

PER PERSON:
Blanket or Comforter, Hand Towel, Cereal Bowl, Pillow & Pillow Case, Bath Towel, Cup & Saucer, 1 Sheet, Dinner Plate, Glass, Face Cloth, Bread Plate, Knife/Fork/Spoon
Note: All tableware (plates etc) is non-plastic and is made of Corning/Corelle china or equivalent.

Convenience Kits are paid per person.

President's Club / Good Sam Membership
A free 60 day membership for the President's Club and Good Sam Club come with each rental.

Benefits are:
* Free Technical Service Hotline
* Minimum 10% Discount on nightly rates at one 1700+ Good Sam Parks
* Minimum 10% Discount on all Camping World Store Purchases

Preparation fees:
This is a mandatory one-time charge per vehicle per booking. It is applicable to all bookings without exception.

The Preparation Fee covers
• Standard Kit per vehicle
• First tank of propane
• First supply of toilet chemicals
• Vehicle outside cleaning
• Pick-up/drop-off transfers

There are no refunds for unused propane and toilet chemicals and there are no refunds if customers do not meet the transfer rules and did not take the advantage of transfers or if customers decide to do own transfer at their own cost.

Mountain Bike Rentals
The Supplier offers mountain bike rentals at all their locations. The Supplier have one-size (adult) mountain bikes available. The Supplier offers a 2-bike carrier or a 4-bike carrier with 2 or 4 mountain bikes per carrier. If customers want to bring their own bikes, carriers can be rented. The prices for carriers only are the same as for carriers with bikes. Bike rentals are also available with one-way motorhome rentals.

Please note that in several U.S. states, the use of helmets is mandatory for bicycle riders. The Supplier does not provide any bicycle helmets for rent.

Please request rental bikes at time of booking!

GPS Rental
The Supplier offers GPS units at all their rental locations. Please pre-order these with the reservation to guarantee availability at point of pick-up.

Mileage
The base rental rate includes 60 free miles per day. Additional miles at USD 0.40 per mile plus local sales tax.

Important notes for rental rates:

Burning Man Supplements San Francisco, Sacramento, San Diego, Phoenix, Las Vegas, Los Angeles: For Rental days between August 28, 2010 and September 6, 2010 with pick up in San Francisco, Sacramento, San Diego, Phoenix, Las Vegas, Los Angeles, a 100% supplement on the daily rate applies. An additional deposit of US$1000 will be charged on top of normal security deposit.

Nascar Race Supplements FLL: For rental days between November 18th and November 23rd, 2010 with pick up in FLL, a 50% supplement on the daily rate applies.

Nascar Race Supplements LAS: Spring 2011, awaiting publication of dates.

Dates are subject to change if the event dates are changed

Maintenance and Cleaning Responsibility
Customers are responsible to check all fluid levels at each refueling. Refills of all fluids (except gasoline and propane) will be reimbursed at check-in upon presentation of receipts. Gasoline costs are not included in rental price. Gasoline tanks are full at pick-up and must be returned full. Vehicles must be returned clean inside. Otherwise, cleaning charges may occur.

Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous authorization up to USD 50.00. Customer must provide receipts. If customers pay repairs exceeding USD 50.00 without previous authorization, the supplier will not refund. Clients assume full responsibility for any additional expenses incurred by reasons of a breakdown of vehicle. If a vehicle which had a breakdown and is in repair for more than 12 working hours, through no fault of customer, the supplier's responsibility to client is limited to refund the daily rate or a portion thereof (VIP coverage). No refunds will be made for breakdowns in Death Valley (between June 15 and September 15), New York City, greater metropolitan area of Montreal and the city of Quebec (Canada).

Radio, air conditioning, refrigerator, microwave, any appliances, plumbing, generator, cruise control and GPS malfunctions are not considered breakdowns and no refunds are made for repair time to these items.

There will be no refunds made for the early return of a rental vehicle.

Accident
In case of an accident, customers must notify the police for a police report immediately, also inform the pick-up station within 24 hours and make full report in writing. CDW/VIP accident coverage is void if customer fails to follow these procedures.

Credit Cards / Traveler Checks
The Supplier accepts MASTER / Eurocard, VISA and AMEXCO credit cards as well as all Traveler Checks in US-Dollars. No Euro checks or debit cards are accepted. The supplier is not responsible for exchange rate fluctuations or handling charges for any credit card transaction. Without any exception a valid credit card is required for each rental.

Drivers License / Drivers Age
A national automobile driver's license is required.

The supplier recommend customers to carry a translation of the national driver's license or an international driver's license, but under any circumstances, customer must provide a valid national driver's license at pick-up.

Minimum driver's age is 21 years for all motorhomes.

Parking / Traffic Violations / Toll Roads
Customers are responsible for reporting and paying of all parking/traffic/toll road violations at rental termination. Non-reporting of parking/traffic/toll road violations will result in an administrative charge of up to USD 100.00. Non-reported parking/traffic violations plus administrative charge will be charged against customers credit card or will be collected at customers domicile.

Travel to Mexico:
*Mexico travel is not allowed in 2009 - The USA state department issued to travel alert on February 20th 2009, warning of a drastic increase in violent crime and vehicle theft across the Mexican border area and towns.
To ensure the safety of our mutual customers, all travel to Mexico in our vehicles is prohibited until further notice.

Restrictions
* Mexico is not available at present.
* Death Valley from June 15 to September 15
* Logging roads, non-public roads and off-road driving
* City of New York
* Greater metropolitan areas of Montreal and Quebec (Canada)

Northern Travel supplement
All rental vehicles traveling to Alaska, the Northwest Territories or the Yukon are permitted and must be confirmed in advance. A USD 450.00 prepaid non-refundable supplement is required.

Substitutions
The Supplier is entitled to upgrade customers to a higher rated vehicle at no extra cost. Should a lower rated vehicle be offered, the responsibility of the rental company is limited to the refund of the difference in gross rates.

Minimum Rental
3 day minimum rental (exception: 7 days minimum rental period from July 12 to August 29, 2010).

Pets
Small pets are allowed at owner’s responsibility. An additional deposit of USD 1,000 is charged at the time of pickup as well as a cleaning fee of USD 150 at the time of pick-up.

Towing
Towing is not permitted.

Storage
Storing items on vehicle roof is not permitted.
Free storage of luggage is available at all locations at owner's risk (not available for one way rentals).

Winterization in Denver, Chicago, Boston, New York, Dallas, Atlanta, Seattle, Vancouver, Salt Lake City, Buffalo, Nashville and Charlotte
Each motorhome has to be winterized from November to April (rental location and period may vary depending on the weather and temperatures) to prevent freezing. This will include the water pipes, toilet, fresh water tanks, sink, shower, external shower, hot water heater and holding tanks. Winterization requires that water be drained from the fresh water tank, hot water heater and both waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and it cannot be hooked up to the city water supply anymore. Therefore, no water at all is available in the motorhome. The toilet, however, can still be used as long as windshield washer antifreeze is poured down to rinse.

Pink RV antifreeze has been run through all the pipes and put into the black and grey tanks. If the renter removes this antifreeze and put water into the system, the tanks and pipes will crack. If this happens, he/she will be responsible for repairing these systems and any other damages caused by cracking pipes/tanks.

It is the renter’s responsibility to have the vehicle re-winterized on the return trip (if de-winterized for a trip to an area with warmer temperatures). Upon return, if the renter presents us with a receipt for either winterization or dewinterization, the supplier will reimburse him/her, up to a maximum of USD 75. If the renter does not have a receipt, the supplier will keep the security deposit and charge him /her for any additional costs incurred in repairing damaged pipes, tanks, water heater, walls, floors etc.

Baby / Child Seat
Due to the law of the USA a baby or child seat must be attached in the rear of the vehicle.

General Conditions
All rentals are subject to the terms and conditions of the rental contract.
Prices, policies and conditions are subject to change without notice at any time.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Pure RV Rental USA insurance

Public Liability Insurance (included in daily rental rates)
The Operators of Pure RV Rental USA maintains liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract) and/or the company as a result of the operation or use of their rental vehicles. The policy protects the company for USD 5 million and the renter for USD 1 million. This basic public liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

SLI  Supplemental Liability Insurance (included in daily rental rates)
The Supplier maintains supplemental liability insurance coverage on all their rental vehicles for bodily injury and property damage liability claims brought by a third party (other than a passenger) against the renter (and any other driver listed in the rental contract). The policy increases statutory limits to USD 1 million for the renter. This supplemental liability coverage is included in all rental rates. All coverage and waivers are subject to the express terms of the rental contract.

Customer Responsibility with Collision Damage Waiver (CDW) (included in daily rental rates)
In the event of loss or damage to vehicle while on rent, whether or not due to the fault of customer, customer’s responsibility for direct and accidental loss (including theft and vandalism) or damage to the vehicle is unlimited. That is, customer is
responsible for all loss or damage.

All daily rental rates for all vehicles include Collision Damage Waiver (CDW). With CDW, the customer’s responsibility for accidental damage, theft and vandalism (police report is required) to the vehicle is reduced to USD 2,500.00 per occurrence, with the following exceptions:

Exceptions for which there is no reduction in customer’s responsibility for damages:
I) caused as a result of use without The Supplier’s expressed permission or consent
II) damage caused by striking overhead objects
III) damage caused by freezing or overheating vehicle systems
IV) all damage caused during any use of off public roads (including at camp grounds,
parking lots, service stations, etc)
V) undercarriage damage, including tires and wheels
VI) damage caused from backing up vehicle
VII) all glass damage

Deposit with CDW is USD 1,000.00 (will strictly be enforced)

Customer Responsibility with VIP = Vacation Interruption Protection (Included in daily rental rates)

* With VIP, the customer's responsibility for accidental damage is further reduced to USD 1,000.00. In case of theft and vandalism to the vehicle, the deductible is USD 1,000.00.

* VIP also covers the expenses in the event of a mechanical breakdown requiring the vehicle to be in repair for more than 12 working hours. Radio, air conditioning, refrigerator, generator, microwave, appliances, automatic step, cruise control are not considered to be mechanical breakdowns. Incurred expenses of USD 30.00 per person per day for lodging and USD 30.00 per group per day for other transportation is provided. A limit of USD 3,000.00 per tour applies and this plan is not valid in case of an accident. Customer must present all receipts for refund of expenses.

VIP coverage is void (I) if customer fails to file an accident/damage police report, or (II) if vehicle is used in violation of the terms of the rental contract.

Deposit for all rentals is USD 1,000.00 (will strictly be enforced, authorized / not charged)

Atlanta depot

Address: 505 Parkway 575 , Woodstock , GA , US

Transfers to / From Depot
Please note there is no free transfer service between Atlanta Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
Overseas customers must overnight before picking-up their rental unit.
For early vehicle pick ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Boston depot

Address: 274 Newbury Port Turnpike / Route 1 , Rowley , MA , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note:   Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels.  Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs for travel from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs for travel from 1 April 2011)at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Holiday Inn Peabody Boston, Four Points Sheraton

Boston Intl Airport - BOS depot

Boston Intl Airport - BOS is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note:   Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels.  Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs for travel from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs for travel from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Holiday Inn Peabody Boston, Four Points Sheraton

Buffalo depot

Address: 1000 Sanford Road North , Churchville , NY , US

Please note that due to low demand, the supplier has discontinued Toronto – Buffalo Transfer Program from 1 April 2011

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
The supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information no later then 2 weeks prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicle Pickup
Vehicle pick-up hours are between 13:00 and 15:00 hours(Monday - Friday). Saturday pick ups are 9am -10.30am.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Vehicle Drop off
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at drop-off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Late vehicle drop off
Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Directions to the Depot
From I-490: Take Exit 3 Of I-490. Approx. 15 minutes from downtown Rochester & I-90 thruway.

Transfer Hotels
Holiday Inn Toronto Airport, Radisson Suite Hotel,Double Tree International Plaza Hotel
Holiday Inn Select Toronto Airport (this hotel will be offered for pick ups and drop offs in Toronto from 1 April 2010)

Charlotte depot

Address: 1220 Morland Drive , Statesville , NC , US

Transfers to / From Depot
Please note there is no free transfer service between Charlotte Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Overseas Customers
Overseas customers must overnight before picking-up their rental unit.

Vehicles pick up:
For early vehicle pick-ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Directions to our Physical Depot
- From Charlotte on I-77 North: Exit 49A. Turn right on Highway 70 at the exit. Turn right onto Morland Drive at the Waffle House. Store located 1/8th of a mile on the right.
- From I-40 Eastbound or Westbound: Take I-77 South. Follow I-77 South about 2 miles to Exit 49A. Turn tight at the exit on Highway 70. Turn right onto Morland Drive at the Waffle House. Store located 1/8th of a mile on the right.

Chicago depot

Address: 4450 Darell Road , Island Lake , IL , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Hilton Chicago O’Hare Airport O’Hare International Airport, Des Plaines Inn & Suites, Rosemont Travelodge Chicago O’Hare, Best Western at O’Hare , Quality Inn O’Hare 3801 North Mannheim Road Schiller Park, Comfort Suites O'Hare 4200 North River Road Schiller Park, IL 60176

Additional Transfer Information for
The following are suggestions for making your own way to the supplier's depot.
From 1-55 S: Exit 267 North on Bolingbrook Drive turn left onto Remington Blvd, turn left onto Woodcreek Drive.
From 1-80 to 1-55 N: Exit 267 North to Remington, Turn left onto Woodcreek Drive, turn left.

Chicago Intl Airport - MDW depot

Chicago Intl Airport - MDW is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental.

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Hilton Chicago O’Hare Airport O’Hare International Airport, Des Plaines Inn & Suites, Rosemont Travelodge Chicago O’Hare, Best Western at O’Hare , Quality Inn O’Hare 3801 North Mannheim Road Schiller Park, Comfort Suites O'Hare 4200 North River Road Schiller Park, IL 60176

Additional Transfer Information for
The following are suggestions for making your own way to the supplier Depot.
From 1-55 S: Exit 267 North on Bolingbrook Drive turn left onto Remington Blvd, turn left onto Woodcreek Drive.
From 1-80 to 1-55 N: Exit 267 North to Remington, Turn left onto Woodcreek Drive, turn left.

Dallas depot

Address: 5209 I-35 North , Denton , TX , US

Transfers to / From Depot
Please note there is no free transfer service between Dallas Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
For early vehicle pick ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Overseas Customers
Overseas customers must overnight before picking-up their rental unit.

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided

Direction to Our Physical Depot
- From South traveling North on 35-E or traveling North on 35-W towards Denton: Where 35-E and 35-W come together at the North side of Denton, continue North on I-35 towards Oklahoma City. Travel North 2 Miles to Exit 470. Take service road next to overpass. Go under overpass then turn Right. Take the overpass over I-35, stay in the right hand lane onto the service road. Store is located 1/2 mile on Right.
- North traveling South on I-35: Exit 471, continue South on service road. Store located 1/2 mile of Right.

Denver depot

Address: 4100 Youngfield Street , Wheat Ridge , CO , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Crowne Plaza Hotel Denver International Airport(former Holiday Inn Hotel), Comfort Inn Denver Int’l Airport, Hilton Garden Inn Denver Int’l Airport Hotel, Sleep Inn Denver Int’l Airport, Hyatt Place Denver Airport Hotel, Marriott Denver Int’l Airport

Direction to Our Physical Depot
From 1 - 25 N or South to 1 - 70 W Exit 266. Turn Left onto Ward Road. Turn Right onto 44th. turn Left onto Youngfield .
From l-70 E Exit264, turn left onto Youngfield.

Denver Intl Airport - DEN depot

Denver Intl Airport - DEN is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Import Note: Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Crowne Plaza Hotel Denver International Airport(former Holiday Inn Hotel), Comfort Inn Denver Int’l Airport, Hilton Garden Inn Denver Int’l Airport Hotel, Sleep Inn Denver Int’l Airport, Hyatt Place Denver Airport Hotel, Marriott Denver Int’l Airport

Direction to Our Physical Depot
From 1 - 25 N or South to 1 - 70 W Exit 266. Turn Left onto Ward Road. Turn Right onto 44th. turn Left onto Youngfield .
From l-70 E Exit264, turn left onto Youngfield.

Fort Lauderdale depot

Address: 3901 N.W. 16th Street , Lauderhill , FL , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm,
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Embassy Suites Hotel, Holiday Inn Miami International Airport, Ft. Lauderdale Hilton Airport Hotel(former Wyndham Hotel), Red Roof Inn, Comfort Inn 2520 Stirling Rd. Hollywood.

Direction to Our Physical Depot
From Miami International Airport: Exit airport towards Airport Expressway/SR112 West (toll). Exit to I-95 North. Take the Florida’s
Turnpike (toll) North Exit (Exit 16). Exit at SR 838/Sunrise Blvd East. Exit at SR-441 North (Left). Right turn at NW 16 Street. We are located on the left.

Fort Lauderdale Intl Airport - FLL depot

Fort Lauderdale Intl Airport - FLL is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm,
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Embassy Suites Hotel, Holiday Inn Miami International Airport, Ft. Lauderdale Hilton Airport Hotel(former Wyndham Hotel), Red Roof Inn, Comfort Inn 2520 Stirling Rd. Hollywood.

Direction to Our Physical Depot
From Miami International Airport: Exit airport towards Airport Expressway/SR112 West (toll). Exit to I-95 North. Take the Florida’s
Turnpike (toll) North Exit (Exit 16). Exit at SR 838/Sunrise Blvd East. Exit at SR-441 North (Left). Right turn at NW 16 Street. We are located on the left.

Ft Myers depot

Address: 5600 Enterprise Parkway , Fort Myers , FL , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier 's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.  Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

 Supplier is offering the following Transfers hotels for the following hotels:
Springhill Suites Fort Myers Airport , Country Inns & Suites Fort Myers Airport , Hampton Inn Fort Myers Airport

Direction to Our physical depot
From I-75: Exit 139, Luckett Road. Go West on Luckett Road, turn Right onto Enterprise Pkwy. Store located on left.

Ft Myers Airport - RSW depot

Ft Myers Airport - RSW is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011) at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011)at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Supplier is offering the following Transfers hotels for the following hotels:
Springhill Suites Fort Myers Airport , Country Inns & Suites Fort Myers Airport , Hampton Inn Fort Myers Airport

Direction to Our physical depot
From I-75: Exit 139, Luckett Road. Go West on Luckett Road, turn Right onto Enterprise Pkwy. Store located on left.

Las Vegas depot

Address: 13175 Las Vegas Blvd South , Las Vegas , NV , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up. Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Excalibur Hotel-Casino Las Vegas, Luxor Hotel-Casino, Mandalay Bay Hotel-Casino

Direction
- From I-15 N or S Exit 215 E to US 93/95/I515 S, Exit Horizon Drive, 3 miles to Boulder HWY, South.
- From US 93/95/I515 N Exit Boulder HWY. Store located 1 mile on Right.
- From US/93/95/I515 S Exit Horizon Drive, East to Boulder HWY, South.

Las Vegas Intl Airport - LAS depot

Las Vegas Intl Airport - LAS is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011) at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up. Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Excalibur Hotel-Casino Las Vegas, Luxor Hotel-Casino, Mandalay Bay Hotel-Casino

Direction
- From I-15 N or S Exit 215 E to US 93/95/I515 S, Exit Horizon Drive, 3 miles to Boulder HWY, South.
- From US 93/95/I515 N Exit Boulder HWY. Store located 1 mile on Right.
- From US/93/95/I515 S Exit Horizon Drive, East to Boulder HWY, South.

Los Angeles depot

Address: 12624 Rosecrans Avenue , Santa Fe Springs , CA , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011) at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Direction
TRAVELLINlG 1 - 5 S: Take Rosecrans exit and turn left onto Rosecrans Ave Turn left onto Bloomfield Ave, Turn left onto Firestone Blvd.
TRAVELLINlG 1 - 5 N: Take Rosecrans exit and turn left onto Rosecrans Ave Turn left onto Bloomfield Ave, Turn left onto Firestone Blvd.

Transfers Hotels:
Hilton Los Angeles Airport Los Angeles, Los Angeles Airport Marriott, Crowne Plaza Hotel Los Angeles Int’l Airport, Holiday Inn Los Angeles Int’l Airport

Los Angeles Intl Airport - LAX depot

Los Angeles Intl Airport - LAX is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm,
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location. They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Pick ups are also available from Hilton Los Angeles Airport, Los Angeles Airport Marriott, Crowne Plaza Hotel Los Angeles Int’l Airport and Holiday Inn Los Angeles Int’l Airport at 7.00am(07:30 hrs from 1 April 2011) . Please confirm with us if you would like to be picked up from any of these hotels as you confirm your booking. Airport transfer is being provided at 11.00am from the rental location to designated airports only.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Location of our Branch
TRAVELLINlG 1 - 5 S: Take Rosecrans exit and turn left onto Rosecrans Ave Turn left onto Bloomfield Ave, Turn left onto Firestone Blvd.
TRAVELLINlG 1 - 5 N: Take Rosecrans exit and turn left onto Rosecrans Ave Turn left onto Bloomfield Ave, Turn left onto Firestone Blvd.

Miami depot

Address: 3901 N.W. 16th Street , Lauderhill , FL , US

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm,
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only . Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Embassy Suites Hotel, Holiday Inn Miami International Airport, Ft. Lauderdale Hilton Airport Hotel(former Wyndham Hotel), Red Roof Inn, Comfort Inn 2520 Stirling Rd. Hollywood.

Direction to Our Physical Depot
From Miami International Airport: Exit airport towards Airport Expressway/SR112 West (toll). Exit to I-95 North. Take the Florida’s
Turnpike (toll) North Exit (Exit 16). Exit at SR 838/Sunrise Blvd East. Exit at SR-441 North (Left). Right turn at NW 16 Street. We are located on the left.

Miami Intl Airport - MIA depot

Miami Intl Airport - MIA is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm,
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only . Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Embassy Suites Hotel, Holiday Inn Miami International Airport, Ft. Lauderdale Hilton Airport Hotel(former Wyndham Hotel), Red Roof Inn, Comfort Inn 2520 Stirling Rd. Hollywood.

Direction to Our Physical Depot
From Miami International Airport: Exit airport towards Airport Expressway/SR112 West (toll). Exit to I-95 North. Take the Florida’s
Turnpike (toll) North Exit (Exit 16). Exit at SR 838/Sunrise Blvd East. Exit at SR-441 North (Left). Right turn at NW 16 Street. We are located on the left.

Nashville depot

Address: 2622 Music Valley Drive , Nashville , TN , US

Transfers to / From Depot
Please note there is no free transfer service between Nashville Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
For early vehicle pick-ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Direction to Our Physical Depot
- From I-65 N/S: Exit 90B to Briley Pkwy. Go 4 Miles to Exit 12. Turn Right and go 1 block to Music Valley Drive. Turn Right on
Music Valley Drive, and go 1.5 Miles to store.
- From I-40 West of Nashville: Exit 204 Briley Pkwy N/E. Go 16 Miles to Exit 12. Turn Right and go 1 block to Music Valley Drive.
Turn Right on Music Valley Drive, and go 1.5 Miles to store.
- From 1-40 East of Nashville: Exit 215 Briley Pkwy W. Go 6 Miles to Exit 12. Turn Right and go 2 blocks to Music Valley Drive.
Turn Right on Music Valley Drive, and go 1.5 Miles to store.
- From I-24 West of Nashville: Exit 43 Briley Pkwy E to Exit 12. Turn Right and go 1 block to Music Valley Drive. Turn Right on
Music Valley Drive, and go 1.5 Miles to store
- From I-24 East of Nashville: Exit 54 Briley Pkwy E to Exit 12. RTurn Right and go 2 blocks to Music Valley Drive. Turn Right on Music Valley Drive, and go 1.5 Miles to store.

New York depot

Address: 11 Rockland Park Ave (off Oak Tree Road) , Tappan , NY , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to Newark(EWR) airports only (no transfers to JFK and LGA). Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Please note that we only offer transfers from some EWR(newark) Airport Hotels.
Hilton, Hampton Inn, Crowne Plaza Hotel Newark Airport  (former Four Points Sheraton), Wyndham Garden Hotel, Renaissance Hotel, Country Inn & Suites., Holiday Inn

Newark Intl Airport - EWR depot

Newark Intl Airport - EWR is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.
But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location. They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, we will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly no later than 3 working days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs. No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to Newark(EWR) airports only (no transfers to JFK and LGA). Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Transfer hotels:
Please note that we only offer transfers from some EWR(newark) Airport Hotels.
Hilton, Hampton Inn, Crowne Plaza Hotel Newark Airport (former Four Points Sheraton) , Wyndham Garden Hotel, Renaissance Hotel, Country Inn & Suites., Holiday Inn

Orlando depot

Address: 5175 West Highway 192 , Kissimmee , FL , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Pick ups / Transfer Service
Pick up times for transfer service from designated Orlando Hotels areas follows:
From 07:00am (07:30 hrs from 1 April 2011)for designated Orlando Airport Area hotels  Monday to Saturday
From 12.00 hrs; (12.00 noon) for designated Orlando CIty Area hotels  Monday to Saturday

Transfers must be reserved a minimum of 3 days prior to pick up.

Vehicle processing and Handover
Vehicle processing and handover for customers using free transfer occurs between 8.00am - 10.00am for customers transferred from Orlando Airport Area Hotels.  Vehicle processing and handover for customers using free transfer occurs between 13:00hrs - 15:00 hrs (1.00pm - 3.00pm) for customers transferred from Orlando City Area Hotels.

For customers who have selected early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Directions to our Physical Depot
- From Interstate 4: Exit 64A; E on Hwy 192. Store located approximately 3 miles on Left.
- From Florida Turnpike: Osceola Parkway West (toll) approximately 6.4 miles, exit off Highway 535. Proceed through intersection at Highway 535. Store located 0.4 miles on Right.

Drop Offs
Drop-off time: Vehicles are dropped off back at the physical depot between 09.00am - 10.30am Monday to Saturday.   Transfers back to Orlando Airport only is at 11:00am.  Please note there is no shuttle service back to Airport area hotels or City area hotels

Please do not book return flights with departures before 14.00 hrs, (2.00pm) if you want to take advantage of the free drop-off transfer to the airport.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle, meet transfer service vehicles during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
Supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas at the specified times (see below list) . To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Transfer Hotels
Orlando Airport Hotels for pick-ups at 0.700 hrs (07:30 hrs from 1 April 2011)
Fairfield Inn Orlando Airport, Best Western Airport Inn & Suites,   Travelodge Inn & Suites Orlando Airport, La Quinta Inn & Suites Airport                                   

Orlando downtown hotels for pick-up at 12.00 hrs noon
Calypso Cay Hotel, Red Roof Inn,   Sheraton Safari, Champions World Resort               

Late vehicle drop-off surcharges
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Orlando Intl Airport - MCO depot

Address: 5175 West Highway 192 , Kissimmee , FL , US

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Pick ups / Transfer Service
Pick up times for transfer service from designated Orlando Hotels areas follows:
From 07:00am (07:30 hrs from 1 April 2011)for designated Orlando Airport Area hotels  Monday to Saturday
From 12.00 hrs; (12.00 noon) for designated Orlando CIty Area hotels  Monday to Saturday

Transfers must be reserved a minimum of 3 days prior to pick up.

Vehicle processing and Handover
Vehicle processing and handover for customers using free transfer occurs between 8.00am - 10.00am for customers transferred from Orlando Airport Area Hotels.  Vehicle processing and handover for customers using free transfer occurs between 13:00hrs - 15:00 hrs (1.00pm - 3.00pm) for customers transferred from Orlando City Area Hotels.

For customers who have selected early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Directions to our Physical Depot
- From Interstate 4: Exit 64A; E on Hwy 192. Store located approximately 3 miles on Left.
- From Florida Turnpike: Osceola Parkway West (toll) approximately 6.4 miles, exit off Highway 535. Proceed through intersection at Highway 535. Store located 0.4 miles on Right.

Drop Offs
Drop-off time: Vehicles are dropped off back at the physical depot between 09.00am - 10.30am Monday to Saturday.   Transfers back to Orlando Airport only is at 11:00am.  Please note there is no shuttle service back to Airport area hotels or City area hotels

Please do not book return flights with departures before 14.00 hrs, (2.00pm) if you want to take advantage of the free drop-off transfer to the airport.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle, meet transfer service vehicles during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
Supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas at the specified times (see below list) . To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Transfer Hotels
Orlando Airport Hotels for pick-ups at 0.700 hrs (07:30 hrs from 1 April 2011)
Fairfield Inn Orlando Airport, Best Western Airport Inn & Suites,   Travelodge Inn & Suites Orlando Airport, La Quinta Inn & Suites Airport                                   

Orlando downtown hotels for pick-up at 12.00 hrs noon
Calypso Cay Hotel, Red Roof Inn,   Sheraton Safari, Champions World Resort               

Late vehicle drop-off surcharges
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Phoenix depot

Address: 146 East Coury Ave , Mesa , AZ , US

Transfers to / From Depot
Please note there is no free transfer service between Phoenix Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
Overseas customers must overnight before picking-up their rental unit.
For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Direction to our Physical Deport
From Hwy 60:
Exit 180 - Mesa Drive South, Right (West) onto Auto Center Drive. Go 1/4 mile. Store located at end of drive.

Portland Intl Airport - PDX depot

Portland Intl Airport - PDX is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location. They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit. Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs(07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only . Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Direction to our physical depot
From Hwy 60: Exit 180 - Mesa Drive South, Right (West) onto Auto Center Drive. Go 1/4 mile. Store located at end of drive.

We are offering the following Transfers hotels
Radisson Hotel Airport , Sheraton Portland Airport Hotel, Country Inn-Portland Airport , Shilo Inn Portland Airport 

Portland OR depot

Address: 24000 NE Sandy Blvd , Wood Village , OR , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's Depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only . Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Direction to our physical depot
From Hwy 60: Exit 180 - Mesa Drive South, Right (West) onto Auto Center Drive. Go 1/4 mile. Store located at end of drive.

We are offering the following Transfers hotels
Radisson Hotel Airport , Sheraton Portland Airport Hotel, Country Inn-Portland Airport , Shilo Inn Portland Airport

Sacramento depot

Address: 4435 Granite Drive , Rocklin , CA , US

Transfers to / From Depot
Please note there is no free transfer service between Sacramento Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
For early vehicle pick-ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Direction to Our Physical Depot
- From I-80 West: Exit Sierra College Blvd, turn right off exit, turn left onto Granite Drive.
- From I-80 East: Exit Rocklin Road, turn left off exit, turn right onto Granite Drive.

Salt Lake City depot

Address: 13111 South Minuteman , Draper , UT , US

Transfers to / From Depot
Please note there is no free transfer service between Salt Lake City Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
For early vehicle pick-ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Direction to Our Physical Depot
From I-15 South: Exit 291, left off exit, take first right onto Frontage Road.
From I-15 North: Exit 291, right off exit, take first right onto Frontage Road.

San Diego depot

Address: 200 Travelers Way , San Marcos , CA , US

Transfers to / From Depot
Please note there is no free transfer service between San Diego Area hotels or Airports and the physical depot for Pick up and drop off of vehicles.  Customers must make their own way to or from the depot.

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows: Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Vehicles pick up:
For early vehicle pick-ups customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only).

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs.

Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Direction to Our Physical Depot
From I-5: Take Hwy 78 East, Exit San Marcos Blvd, turn left at light, turn right onto Travelers Way. Store located across from
Home Depot.
From I-15: Take Hwy 78 West, Exit San Marcos Blvd, turn right at light, turn right onto Travelers Way. Store located across from
Home Depot.

San Francisco depot

Address: 420 San Leandro Blvd , San Leandro , CA , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Pick ups / Transfer Service
Pick up times for transfer service from designated San Francisco Hotels areas follows:
From 07:00am(07:30 hrs from 1 April 2011) for designated San Francisco Airport Area hotels  Monday to Saturday
From 12.00 hrs; (12.00 noon) for designated San Francisco Downtown Area hotels  Monday to Saturday

Transfers must be reserved a minimum of 3 days prior to pick up.

Vehicle processing and Handover
Vehicle processing and handover for customers using free transfer occurs between 8.00am - 10.00am for customers transferred from Airport Area Hotels.  Vehicle processing and handover for customers using free transfer occurs between 13:00hrs - 15:00 hrs (1.00pm - 3.00pm) for customers transferred from San Francisco Downtown Area Hotels.

For customers who have selected early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Directions to our Physical Depot
From San Francisco Airport: Leave airport and merge onto US 101 South. Exit US 101 to Route 92 East over San Mateo Bridge. Then take I-880 North and exit to Davis St. East

Drop Offs
Drop-off time: Vehicles are dropped off back at the physical depot between 09.00am - 10.30am Monday to Saturday.  Airport transfers is being provided at 11.00 hrs. 

Please do not book return flights with departures before 14.00 hrs, (2.00pm) if you want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle, meet transfer service vehicles during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas at the specified times (see below list) . To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up. 

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Pick ups are available from the following Airport Area Hotels:  Clarion Hotel San Francisco Airport, Vagabond Inn San Francisco Airport, Holiday Inn Express San Francisco Airport, Holiday Inn San Francisco Airport North, Hyatt Regency San Francisco Airport and San Francisco Airport Marriott at 7.00am(07:30 hrs from 1 April 2011).

Pick ups are available from the following Downtownj Area Hotels: San Francisco, CA: Hotel Bijou, Hotel Britton and Hotel Renoir have pick-up time at 12.00 hrs noon Please confirm with us if you would like to be picked up from any of these hotels as you confirm your booking

San Francisco Intl Airport - SFO depot

San Francisco Intl Airport - SFO is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Pick ups / Transfer Service
Pick up times for transfer service from designated San Francisco Hotels areas follows:
From 07:00am (07:30 hrs from 1 April 2011)for designated San Francisco Airport Area hotels  Monday to Saturday
From 12.00 hrs; (12.00 noon) for designated San Francisco Downtown Area hotels  Monday to Saturday

Transfers must be reserved a minimum of 3 days prior to pick up.

Vehicle processing and Handover
Vehicle processing and handover for customers using free transfer occurs between 8.00am - 10.00am for customers transferred from Airport Area Hotels.  Vehicle processing and handover for customers using free transfer occurs between 13:00hrs - 15:00 hrs (1.00pm - 3.00pm) for customers transferred from San Francisco Downtown Area Hotels.

For customers who have selected early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Directions to our Physical Depot
From San Francisco Airport: Leave airport and merge onto US 101 South. Exit US 101 to Route 92 East over San Mateo Bridge. Then take I-880 North and exit to Davis St. East

Drop Offs
Drop-off time: Vehicles are dropped off back at the physical depot between 09.00am - 10.30am Monday to Saturday.  Airport transfers is being provided at 11.00 hrs. 

Please do not book return flights with departures before 14.00 hrs, (2.00pm) if you want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges
Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm
Saturday 09.00am-12.00pm

But - you must pick up and drop off your vehicle, meet transfer service vehicles during the prescribed pick up and drop off times. Please ensure you have selected pick up and drop offs that adhere to these times and that these times fit with the rest of your travel schedule.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
Supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas at the specified times (see below list) . To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Pick ups are available from the following Airport Area Hotels:  Clarion Hotel San Francisco Airport, Vagabond Inn San Francisco Airport, Holiday Inn Express San Francisco Airport, Holiday Inn San Francisco Airport North, Hyatt Regency San Francisco Airport and San Francisco Airport Marriott at 7.00am(07:30 hrs from 1 April 2011).

Pick ups are available from the following Downtownj Area Hotels: San Francisco, CA: Hotel Bijou, Hotel Britton and Hotel Renoir have pick-up time at 12.00 hrs noon Please confirm with us if you would like to be picked up from any of these hotels as you confirm your booking

Seattle depot

Address: 4650 16th Street East , Fife , Tacoma , WA , US

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the supplier's depot .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Important Note: Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011)at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs. Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

We are offering the following Transfers hotels
Doubletree Hotel Seattle Airport, La Quinta Inn-Seattle Airport , Holiday Inn Express Hotel , The Coast Gateway Hotel Seattle Airport

Direction to Our Physical Depot
From I-5: Exit 137, go West on 54th Ave. East. Go South on Pacific Hwy 99. Go East on Willlow Ave. Go South on 16th St. East.

Seattle Intl Airport - SEA depot

Seattle Intl Airport - SEA is a serviced non depot location.

Please Note:  There is no physical branch located at the Airport. Instead a complimentary daily shuttle service is offered from Airport Area hotels to the physical depot for the pick up of vehicles.  A complimentary shuttle service is also offered from the depot back to Airport terminals on the return of your vehicle.  Please see below for more details:

Pick up and drop off times Pick up times:
Afternoon pick ups 13.00pm-15.00pm on Monday to Friday only
Saturday pick ups 09.00am-10.30am, closes at 12 o’clock.
Drop-off time: 09.00am-10.30am Monday - Saturday

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Airport Area Transfers
Important Note: Pick Up transfers are not provided from Airport Terminals to the rental location .They are instead provided from designated Airport area Hotels. Transfers are however provided back to Airport terminals at the end of your rental

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
Customers must be ready for pick-up at 07.00 hrs (07:30 hrs from 1 April 2011) at the designated transfer hotels at specified customer waiting areas. Early hotel transfer is only provided from the customer waiting area of the designated transfer hotels. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information latest 3 working days prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at 07.00 hrs (07:30 hrs from 1 April 2011) at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicles pick up:
Early pick-up is provided between 08.00 and 10.00 hrs for customers using early hotel transfer. For early vehicle pick-ups without hotel transfer from one of the designated hotels (e.g. customer arrives on his own at his own expense), customers have to arrive at rental location between 08.00 and 08.30 hrs and inform rental location accordingly three days prior to vehicle pick-up.

Afternoon vehicle pick-ups are provided between 13.00 and 15.00 hrs(Monday to Friday only). No hotel transfers are provided for afternoon vehicle pick-ups.

Vehicle drop off and Airport transfer:
Vehicle drop-off hours are from 09.00 to 10.30 hrs. Airport transfer is being provided at 11.00 hrs from the rental location to designated airports only. Please do not book return flights with departures before 14.00 hrs, if customers want to take advantage of the free drop-off transfer to the airport.

Late vehicle drop-off surcharges are USD 30.00 per hour. No airport transfers are provided in the event of a late vehicle drop-off. No refunds are made for early returns or unused portion of rentals.

We are offering the following Transfers hotels
Doubletree Hotel Seattle Airport, La Quinta Inn-Seattle Airport , Holiday Inn Express Hotel , The Coast Gateway Hotel Seattle Airport

Direction to Our Physical Depot
From I-5: Exit 137, go West on 54th Ave. East. Go South on Pacific Hwy 99. Go East on Willlow Ave. Go South on 16th St. East.

Toronto depot

Address: 1000 Sanford Road North , Churchville , NY , CA

IMPORTANT NOTE ABOUT DEPOT LOCATION
The physical depot that services Toronto Canada is situated in Buffalo, New York State, USA.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
The supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information no later then 2 weeks prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicle Pickup
Vehicle pick-up hours are between 13:00 and 15:00 hours(Monday - Friday). Saturday pick ups are 9am -10.30am.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Vehicle Drop off
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at drop-off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Late vehicle drop off
Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Transfer Hotels
Holiday Inn Toronto Airport, Radisson Suite Hotel,Double Tree International Plaza Hotel
Holiday Inn Select Toronto Airport (this hotel will be offered for pick ups and drop offs in Toronto from 1 April 2010)

Toronto Intl Airport - YYZ depot

Toronto Intl Airport - YYZ is a serviced non depot location.

IMPORTANT NOTE ABOUT DEPOT LOCATION
The physical supplier depot that services Toronto Canada is situated in Buffalo, New York State, USA.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
The supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas. To ensure that all customers are picked up from their desired transfer hotel, Supplier will now require the pick-up hotel information no later then 2 weeks prior to the pick-up.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicle Pickup
Vehicle pick-up hours are between 13:00 and 15:00 hours(Monday - Friday). Saturday pick ups are 9am -10.30am.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Vehicle Drop off
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at drop-off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Late vehicle drop off
Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Transfer Hotels
Holiday Inn Toronto Airport, Radisson Suite Hotel,Double Tree International Plaza Hotel
Holiday Inn Select Toronto Airport (this hotel will be offered for pick ups and drop offs in Toronto from 1 April 2010)

Vancouver depot

Address: 1240 Old Highway 99 , Burlington , WA , CA

IMPORTANT NOTE ABOUT DEPOT LOCATION
The physical depot that services Vancouver Canada is situated in Burlington, Washington State, USA.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
The supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas. To ensure that all customers are picked up from their desired transfer hotel, Supplier will now require the pick-up hotel information no later then 2 weeks prior to the pick-up. Important: For customer’s wishing to take advantage of Vancouver Hotel transfer to or from Burlington location, the supplier requires passport details of all passengers traveling at least 2 weeks prior to their pick-up. Please provide the supplier with their full name, date of birth, passport number, issue date and country and the expiration date.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicle Pickup
Vehicle pick-up hours are between 13:00 and 15:00 hours(Monday - Friday). Saturday pick ups are 9am -10.30am.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Vehicle Drop off
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at drop-off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Late vehicle drop off
Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Directions to our Physical Depot
From the Seattle area heading North on I-5: Exit #231. Turn left at the light. Then take a quick left on to Old Highway 99. Store located on the right.
From the Bellingham area heading South on I-5: Exit #232. Turn left and go over the over pass. Turn right on to Old Highway 99. Store located on the left.

Transfer Hotel: Travel Lodge Hotel Vancouver Airport

Vancouver Intl Airport - YVR depot

Vancouver Intl Airport - YVR is a serviced non depot location.

IMPORTANT NOTE ABOUT DEPOT LOCATION
The physical supplier depot that services Vancouver Canada is situated in Burlington, Washington State, USA.

Our full office opening hours are as follows:
Monday-Friday 09.00am-17.00pm, Saturday 09.00am-12.00pm But - you must pick up and drop off your vehicle during the prescribed pick up and drop off times.

Transfer locations:
Overseas customers must overnight before picking-up their rental unit.
The supplier provides Hotel Transfers from designated Hotels only.  Customers must be waiting at the designated transfer hotels at specified customer waiting areas. To ensure that all customers are picked up from their desired transfer hotel, supplier will now require the pick-up hotel information no later then 2 weeks prior to the pick-up. Important: For customer’s wishing to take advantage of Vancouver Hotel transfer to or from Burlington location, the supplier requires passport details of all passengers traveling at least 2 weeks prior to their pick-up. Please provide the supplier with their full name, date of birth, passport number, issue date and country and the expiration date.

Hence, for customers who do not spend the night in one of the designated transfer hotels, or do not show up for pick-up transfer at the customer waiting area, or for whom no reporting was received, no pick-up transfer is provided.

Vehicle Pickup
Vehicle pick-up hours are between 13:00 and 15:00 hours(Monday - Friday). Saturday pick ups are 9am -10.30am.
Transfers to the station are provided at 11:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at pick-up. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Vehicle Drop off
Vehicle drop off hours are between 08:00 and 08:30 hours.
Transfers to designated hotels are provided at approximately 09:00 hrs. Transfer time is approximately 3 – 4 hours. $80 per rental plus local sales tax apply and are payable at drop-off. $6 border crossing fee per person is payable by the customers at time of border crossing. Transfers must be reserved a minimum of 2 weeks prior to pick up.

Late vehicle drop off
Late vehicle drop-off surcharges are USD 30.00 per hour. No refunds are made for early returns or unused portion of rentals.

Directions to our Physical Depot
From the Seattle area heading North on I-5: Exit #231. Turn left at the light. Then take a quick left on to Old Highway 99. Store located on the right.

From the Bellingham area heading South on I-5: Exit #232. Turn left and go over the over pass. Turn right on to Old Highway 99. Store located on the left.

Transfer Hotel: Travel Lodge Hotel Vancouver Airport